OUR PRIVACY & SECURITY POLICY
INFORMATION WE MAY COLLECT
The "personal information" we collect, such as your name and email address, may be collected for identification purposes, upon customer provision in our website or by some other manner.
Ruwanpura Gems may also collect other types of information in the following ways when you visit our website:
Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, helping us track user navigation around our site and allow us to understand trends.
Ruwanpura Gems may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience.
Ruwanpura Gems may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.
HOW WE COLLECT AND USE INFORMATION
Customers do not need to disclose personal information in order to view the website.
As a policy, Ruwanpura Gems does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so. However, we may combine the non-personally identifiable information you provide to us with information that is publicly available, collected through data collection devices and/or information that is received from the company's partners, affiliates or other third parties to improve your experience at our website. Ruwanpura Gems reserves the right to share such aggregate information with third parties for that sole purpose, as well. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Ruwanpura Gems does not knowingly collect personal information from children under the age of 13. In the event that Ruwanpura Gems ever does so, we will strictly comply with the Children's Online Privacy Protection Act.
If you provide Ruwanpura Gems with personally identifiable information, this information may be used to equip you with information about our company, its sales and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our website's content, layout and services. These uses improve and customize your interactions with the website.
If you contact a customer service representative or jewelry consultant and provide personally identifiable information to the consultant or submit a request through our Website, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you.
In addition to the uses set forth above, if you place an order with Ruwanpura Gems, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we believe may be helpful to you.
If you do not want to receive certain communications from Ruwanpura Gems you may elect to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.
Compliance with Law and Fraud Protection:
We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Your personally identifiable information will be compared and reviewed for errors, omissions and accuracy. Such information is also privy to improve our marketing and promotional efforts, website content and product offerings. It may also be used internally to conduct internal research on our user demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our website and our marketing programs.
Feedback and Testimonials:
The feedback you provide on the website, or on Ruwanpura Gems products and services maybe posted, including personally identifiable information, on the website or in marketing and promotion materials. We may, by our sole discretion, edit feedback or testimonials for length and content.
Partners, Affiliates, and Service Providers:
Your personally identifiable information may be subjected to sharing with authorized third party partners, agents and contractors. For example, shipping packages will require your name and address details to be forwarded to a shipping company. Examples of other third parties that we may share your personal information with include: web hosting companies, fulfillment companies (e.g., companies that fulfill product orders), loose diamond suppliers, jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Ruwanpura Gems, to confirm and process your order we will share your personally identifiable information with the credit card company or financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Ruwanpura Gems. The third party partners will only be provided minute details to suit their purpose which is in the best interests of our transaction. In the event that our authorized third party partners, agents and contractors provide personalized advertising to you, you may opt out of receiving said personalized advertisements from multiple advertising companies by informing them directly.
If you choose to participate in a special event (for example, a promotion, contest or sweepstake), Ruwanpura Gems your personal information may be shared with the organization participating in said event. Typically, your information will only be subject to third party use for managing their event. In some cases you may be sent promotional materials regarding their products and services from these third-party partners. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.
By using this website you consent the transfer of your personal information outside your country for storage and processing in the United States or any other country in which Ruwanpura Gems or its partners, affiliates, service providers, subsidiaries or agents maintain facilities.
Personally identifiable information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personally identifiable information would be considered as a business asset for transfers by the company.
Send an item to a Friend / Refer a Friend:
Data Collection Devices, such as Cookies and Web Beacons:
Your IP address is collected upon your visiting our website to assess or diagnose problems, and improve functioning of our website, servers, and hosting providers also using it to analyze trends and traffic patterns, gather demographic information, and track the date, time, and duration of each session you spend navigating it. Your IP address may also be used in combination with your personal information for credit fraud protection and alleviation of risk.
Operational: Cookies are mandatory in order for you to use our site and its features, such as our shopping bag, as well as to access secure areas, such as your personal account.
Analytics and Performance: Cookies collect details about how you navigate our site and remember the choices for preferences you make (such as your language or location) to provide for a more enhanced personal experience.
Customization: Cookies allow us to gather particulars on how you use our site so that we can provide content that is relevant to you.
Social Networking: Cookies allow our pages and content to be shared to third-party social networking sites by our users.
Ruwanpura Gems Web pages may also contain electronic pictures known as Web beacons. These Web beacons allow us to count users who have visited certain Web pages or to deliver co-branded services. Ruwanpura Gems might also include Web beacons in its email messages in order to resolve whether the message has been opened or acted upon. Third-party cookies collect statistics in aggregate form in tools such as Google Analytics. Ruwanpura Gems also utilizes Google Analytics Advertising Features. Read more about it and how you can opt out here: https://tools.google.com/dlpage/gaoptout/.
Additionally, Ruwanpura Gems may use third-party advertising or content delivery companies to serve ads or images on our website or on other websites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Learn more about disabling third party cookies and advertising or targeting cookies by checking http://youronlinechoices.com/.
Links to Other Websites:
You reserve the right to opt-out of receiving communications from Ruwanpura Gems by contact us at firstname.lastname@example.org. To opt-out of receiving email promotions from Ruwanpura Gems, please follow the unsubscribe instructions in our promotional email agreement. Our communications with you related to orders placed with Ruwanpura Gems will not be affected by your opting out of our services. It also does not affect our use of your non-personally identifiable information.
Updating Your Information:
Please contact us at email@example.com or one our customer representatives at +1 (773) 240-0761 if you wish to update your personal information.
Your California Privacy Rights: California Residents - If you are a resident of California, in addition to the rights set forth above, you have the right to request information from Ruwanpura Gems regarding the manner in which Ruwanpura Gems shares certain categories of personal information with third parties for their direct marketing purposes. Californian law gives you the right to send us a request at a designated address to receive the following information: (1) the categories of information Ruwanpura Gems disclosed to third parties for their direct marketing purposes during the preceding calendar year; (2) the names and addresses of the third parties that received that information; and (3) if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed. Ruwanpura Gems may provide this information in a generalized format that is not specific to you.
Questions or Comments: